Former Trustpool employee reveals how mining pool cheats customers

One of the largest mining pools on the market, Trustpool, is cheating customers. This was stated by a former employee of the platform in a post on the Zen channel.

As of the time of writing, the post has been deleted for unknown reasons. But members of the crypto community managed to make screenshots of the post of a former employee of the mining pool.

Screenshots of a post accusing Trustpool of fraud from True Mining Zen Channel

The author of the post was a former employee of Trustpool, to whom the platform, according to him, refused to pay a salary for two months. The deception was the reason for exposing the former employer.

According to the author of the post, the platform collects twice as many commissions from customers than stated. In their advertising campaigns, Trustpool representatives name the mining pool as the platform with the lowest commission fees. The average commission on the market is 2.5%. Trustpool, in turn, promises users 1%. In fact, according to a former employee, the mining pool collects from 2.2% to 2.4% from customers. The real level of fees, as the author of the post claims, is easy to check through the ViaBTC pool calculator.

Trustpool fee check via ViaBTC

A former employee claims that the mining pool began charging fees in March 2022. At the same time, the platform did not publish any official announcements about the increase in fees. As evidence of Trustpool’s fraudulent activities, the anonymous person presented personal correspondence with the management of the mining pool. In it, the author of the post is asked to increase the commission for a group of users in order to catch up with the nearest competitor.

It also follows from the correspondence that the real audience of Trustpool is significantly lower than the 50 thousand people declared by the company.

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